Terms of Service

TERMS OF SERVICE

OVERVIEW

This website is operated by Maison Mastour B.V., a Belgian private limited liability company (Besloten Vennootschap) with its registered office at Pont Léopold 12, 4800 Verviers, Belgium, registered with the Crossroads Bank for Enterprises under enterprise number 1018.828.711. Throughout this website, the terms "Remalovinda", "we", "us" and "our" refer to Maison Mastour B.V.

We offer this website, including all information, tools and services available on it, to you as a user on the condition that you accept these Terms of Service together with any policies and notices referred to here. Please read them carefully before using our website or placing an order.

SECTION 1. USE OF THE WEBSITE

By visiting our website or purchasing from us, you agree to be bound by these Terms of Service, including any additional terms and policies referenced here or available through links on this website. These terms apply to all visitors and customers. If you do not agree with them, please do not use the website.

By accepting these terms, you confirm that you are of legal age in your country of residence, or that you are of legal age and have given consent for any minor in your care to use this website.

SECTION 2. PRODUCTS AND ORDERS

Remalovinda sells men's clothing, including t shirts, sweaters, jackets, coats and trousers. We do our best to show the colours and details of our products as accurately as possible. As screens display colours differently, we cannot guarantee that what you see on your device matches the product exactly.

The presentation of products on our website is not a binding offer. By placing an order, you make a binding offer to purchase the selected items. A contract is concluded once we confirm your order by email or ship the goods to you. We reserve the right to decline or cancel an order, for example if an item is out of stock, if a pricing error has occurred or if we suspect fraudulent activity. If payment has already been made in such a case, we will refund it in full.

SECTION 3. PRICES AND PAYMENT

All prices are shown in euros and include the applicable value added tax. Shipping costs, where they apply, are shown separately during checkout before you complete your order. Payment is processed securely by our payment service providers using the methods offered at checkout.

SECTION 4. DELIVERY

We currently ship to addresses in Germany only. Details about shipping options, costs and delivery times can be found in our Shipping Policy.

SECTION 5. RIGHT OF WITHDRAWAL

As a consumer, you have the legal right to withdraw from your purchase within 14 days of receiving your order without giving any reason. Full details, including how to exercise this right, are set out in our Returns and Refunds Policy.

SECTION 6. ACCURACY OF INFORMATION

From time to time our website may contain typing errors, inaccuracies or omissions relating to product descriptions, prices, promotions, shipping charges, delivery times or availability. We reserve the right to correct such errors and to update information at any time without prior notice, including after you have submitted an order.

SECTION 7. USER COMMENTS AND FEEDBACK

If you send us comments, ideas, suggestions or other material, whether at our request or on your own initiative, you agree that we may use, edit, publish and reproduce this material in any medium without restriction. We are under no obligation to keep comments confidential, to pay compensation for them or to respond to them.

You agree that your comments will not violate the rights of any third party and will not contain unlawful, offensive or obscene content, viruses or any other harmful software.

SECTION 8. THIRD PARTY LINKS AND TOOLS

Our website may contain links to websites or tools provided by third parties that are not affiliated with us. We have no control over their content or practices and accept no responsibility for them. Use of third party websites and tools is at your own risk.

SECTION 9. PROHIBITED USES

You may not use our website or its content for any unlawful purpose, to encourage others to act unlawfully, to infringe our intellectual property or that of others, to harass or discriminate against anyone, to submit false or misleading information, to upload viruses or harmful code, to collect personal data of other users, for spam, phishing, crawling or scraping, or to interfere with the security of the website. We may suspend or end your access to the website if you breach any of these rules.

SECTION 10. PERSONAL INFORMATION

Any personal information you provide through our store is handled in accordance with our Privacy Policy.

SECTION 11. WARRANTY AND LIABILITY

We aim to keep our website available and working smoothly, but we cannot guarantee that it will always be free of errors or interruptions. We may change, suspend or discontinue parts of the website at any time, for example for maintenance.

All products are covered by the statutory legal guarantee for consumer goods. Your rights as a consumer under applicable law are not affected by these terms.

To the extent permitted by law, Maison Mastour B.V., its director, employees and partners are not liable for indirect or consequential damages arising from the use of this website. This limitation does not apply to damages caused intentionally or through gross negligence, to injury to life, body or health, or where liability cannot be excluded under mandatory law.

SECTION 12. INTELLECTUAL PROPERTY

All content on this website, including texts, images, graphics, videos and logos, belongs to Remalovinda or its licensors. You may not copy, reproduce or distribute any of it without our prior written consent.

SECTION 13. INDEMNIFICATION

To the extent permitted by law, you agree to hold Maison Mastour B.V. and its director, employees and partners harmless from any claims made by third parties as a result of your breach of these Terms of Service or your misuse of the website.

SECTION 14. SEVERABILITY

If any provision of these Terms of Service is found to be invalid or unenforceable, it will still be applied to the fullest extent permitted by law, and the remaining provisions will remain in full effect.

SECTION 15. GOVERNING LAW

These Terms of Service are governed by Belgian law. If you are a consumer, you also keep the protection of the mandatory consumer laws of the country in which you normally live, which for our customers is Germany. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

SECTION 16. CHANGES TO THESE TERMS

We may update these Terms of Service from time to time by publishing a new version on this page. The version in force at the time you place your order applies to that order.

SECTION 17. CONTACT

If you have any questions about these Terms of Service, please get in touch with us.

Remalovinda
Maison Mastour B.V.
Pont Léopold 12
4800 Verviers, Belgium
Email: info@remalovinda.com
Phone: +49 163 1006304